# Customer Relationship Manager

> A sourced UK public-sector contract award published by POLICE DIGITAL SERVICE.

## Key facts

- Public buyer: [POLICE DIGITAL SERVICE](/buyers/police-digital-service/contract-awards)
- Contract winner: [XMA LIMITED](/contract-winners/xma/public-sector-contract-awards)
- Award value: £291,744
- Tender value: £291,744
- Award date: 22 April 2026
- Published: 4 June 2026
- Contract start: 28 April 2026
- Contract end: 27 April 2028
- Stage: awarded
- Procurement category: services
- Notice ID: 3da959b0-867a-40b5-aaf3-d1fddc803324-899687
- OCID: ocds-b5fd17-c1258131-c62e-4b12-9c75-39d913710f6c

## Description

Provision of CRM software licences and associated services, including configuration, support and maintenance, to support organisational customer and stakeholder management capabilities\. The solution is procured via an existing public sector framework in accordance with its call-off provisions\.

## Related contract awards

- [Training Course](/contracts/ocds-b5fd17-7a0efab6-3ec5-4134-9f12-92b4456637a5): POLICE DIGITAL SERVICE
- [Machine Learning L6 Apprenticeship](/contracts/ocds-b5fd17-b6b983b7-e1fa-4dc4-960c-2a3624b32d20): POLICE DIGITAL SERVICE
- [People Advisor](/contracts/ocds-b5fd17-2ae86f6f-41c0-42d4-b4fd-68942b80735d): POLICE DIGITAL SERVICE
- [NHS SBS - Tech Devices 4: Hardware Refresh 2026/27](/contracts/ocds-b5fd17-90d4d42b-287c-4cf2-818c-979567cedb74): NORTH TYNESIDE COUNCIL
- [Invitation to Participate in a Further Competition to provide Mobile Phones](/contracts/ocds-b5fd17-1d7572f1-7f85-44df-b2bb-6b93edc64cc9): NORFOLK COUNTY COUNCIL
- [FIRST LINE OUT OF HOURS SERVICE DESK](/contracts/ocds-b5fd17-9542d1e0-9c14-4dd0-a48d-eaed0f6d5194): MCA - Maritime and Coastguard Agency

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/3da959b0-867a-40b5-aaf3-d1fddc803324-899687)