# SaaS Respond - Corporate Complaints solution

> A sourced UK public sector contract award published by City of Bradford Metropolitan District Council.

## Key facts

- Buyer: [City of Bradford Metropolitan District Council](/buyers/city-of-bradford-metropolitan-district-council/contract-awards)
- Supplier: Respond Group Ltd \(trading as Aptean\)
- Award value: £84,942
- Award date: 16 March 2026
- Published: 27 March 2026
- Contract start: 1 April 2026
- Contract end: 31 March 2027
- Stage: awarded
- Procurement category: services
- Notice ID: e9f36629-13fa-42ec-a3e2-31266650180e-890426
- OCID: ocds-b5fd17-c0b2ef2e-6c12-4721-aec1-61aa33fde0b8

## Description

Annual licence, support and maintenance Direct Award as sole supplier of solution in place

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/e9f36629-13fa-42ec-a3e2-31266650180e-890426)
