# CAF290-21 Cafcass further competition for Cloud Contact Centre

> A sourced UK public sector contract award published by Cafcass.

## Key facts

- Buyer: [Cafcass](/buyers/cafcass/contract-awards)
- Supplier: Foehn Limited
- Award value: £244,000
- Tender value: £244,000
- Award date: 15 October 2021
- Published: 28 January 2022
- Contract start: 4 February 2022
- Contract end: 3 April 2025
- Stage: awarded
- Procurement category: services
- Notice ID: 32564844-751b-4e20-8fe0-9487e111eaff-505160
- OCID: ocds-b5fd17-c09ced0e-0997-4a97-9372-b85a42f4c95d

## Description

Further competition under CCS Network Services 2 framework agreement \(RM3808\), lot 13 to award a Cloud Contact Centre as a Service \(CCaaS\) Contract to a sole Supplier\. CAFCASS is seeking the provision of a Cloud Contact Centre as a Service \(CCaaS\) solution for a period of three years with the live service to commence no later than the 31st March 2022\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/32564844-751b-4e20-8fe0-9487e111eaff-505160)