# Contract Award- Provision and management of IT service desk

> A sourced UK public sector contract award published by Royal Borough of Kensington and Chelsea.

## Key facts

- Buyer: [Royal Borough of Kensington and Chelsea](/buyers/royal-borough-of-kensington-and-chelsea/contract-awards)
- Supplier: [Agilisys Ltd](/suppliers/agilisys/public-sector-contract-awards)
- Award value: £1,558,000
- Tender value: £1,558,000
- Award date: 23 October 2025
- Published: 26 January 2026
- Contract start: 16 November 2025
- Contract end: 15 November 2030
- Stage: awarded
- Procurement category: services
- Notice ID: c4d9932f-40c0-4bbd-9bbf-29676bdb7be4-880708
- OCID: ocds-b5fd17-bf3c63c6-a2c2-4024-84de-c04b90ec7e94

## Description

The provision and management of the IT service desk

## Related contract awards

- [Replacement of Existing Lighting and Control Systems Across the Kensington Town Hall](/contracts/ocds-b5fd17-c9e4c4f1-a9e1-4344-a9c4-7fb09aeda83d) — Royal Borough of Kensington and Chelsea
- [Income Manager solution and support](/contracts/ocds-b5fd17-52bb9613-82bc-42c9-a082-be236a9f9314) — Royal Borough of Kensington and Chelsea
- [The Accessible Transport System](/contracts/ocds-b5fd17-07fd8014-ab48-41ed-afe5-cf7aefdd3023) — Royal Borough of Kensington and Chelsea
- [Implementation of Amazon Connect Platform Licence](/contracts/ocds-b5fd17-f5c0feb6-59c2-4bce-a77d-6cb4cf9f1e85) — Royal Borough of Kensington and Chelsea
- [CA13296 - St Cuthbert's Catholic High School &amp; De La Salle School - IT Support Services](/contracts/ocds-b5fd17-ac84309d-f3d8-4223-bf04-059dbe344a2d) — St Cuthbert's Catholic High School
- [Soroco Scout-Contact Centre Automation](/contracts/ocds-b5fd17-6adad009-a02a-4d2f-96d7-9a3e6d9e9078) — Hertfordshire Constabulary
- [Services Agreement related to the Provision of an Out of Hours Contact Centre and RPaaS](/contracts/ocds-b5fd17-4963dd60-44fc-4aeb-818c-45934cc7e0fb) — Rochdale Metropolitan Borough Council
- [Out of Hours Telephone Handling Service](/contracts/ocds-b5fd17-0b98158b-5947-464d-83df-3b31dd0736d8) — London Borough of Hackney
- [Provision of General Medical Services at Tollgate Practice](/contracts/ocds-b5fd17-6b020586-1357-4c83-92d9-010ad76c2e5a) — NHS Essex Integrated Care Board
- [CWC26018 - Microsoft Cloud Solution Provider](/contracts/ocds-b5fd17-37dceafb-18f5-4f5f-9afb-ae784890924e) — Wolverhampton City Council
- [Resident Engagement and Welfare Monitoring Services Contract](/contracts/ocds-b5fd17-6c13d9dc-2d40-49d4-b478-950a598b7a82) — Housing Solutions
- [Learning Management System](/contracts/ocds-b5fd17-bc196143-dacf-41ef-a8e6-c6415526bb43) — North East Lincolnshire Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/c4d9932f-40c0-4bbd-9bbf-29676bdb7be4-880708)
