# IS Service Helpdesk

> A sourced UK public sector contract award published by DEPARTMENT FOR ENVIRONMENT FOOD &amp; RURAL AFFAIRS.

## Key facts

- Buyer: [DEPARTMENT FOR ENVIRONMENT FOOD &amp; RURAL AFFAIRS](/buyers/department-for-environment-food-rural-affairs/contract-awards)
- Supplier: [Halo Service Solutions Ltd](/suppliers/halo-service-solutions/public-sector-contract-awards)
- Award value: £57,979
- Tender value: £57,979
- Award date: 26 April 2024
- Published: 7 May 2024
- Contract start: 4 May 2024
- Contract end: 3 May 2028
- Stage: awarded
- Procurement category: services
- Notice ID: 7e7db35e-5c87-4aa3-b862-503dd7c250f8-748610
- OCID: ocds-b5fd17-be369f72-69f5-4b9e-b680-5fc851248c1f

## Description

Service Desk provider which allows the TIS, Facilities, CRM, Social Media &amp; Events Teams to provide varying levels of services to our internal colleagues alongside supporting the Triage process and is the main asset register and knowledge base for the organisation\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/7e7db35e-5c87-4aa3-b862-503dd7c250f8-748610)
