# Provision of Govmetrix CX customer feedback and citizen experience improvement platform

> A sourced UK public sector contract award published by Hull City Council.

## Key facts

- Buyer: [Hull City Council](/buyers/hull-city-council/contract-awards)
- Supplier: ROL Solutions Ltd t/a GovMetric CX
- Award value: £53,997
- Tender value: £53,997
- Award date: 30 June 2026
- Published: 30 June 2026
- Contract start: 1 July 2026
- Contract end: 30 June 2029
- Stage: awarded
- Procurement category: services
- Notice ID: 492d000b-2c98-4518-a014-6dfd8808536e-903968
- OCID: ocds-b5fd17-bdc4e991-61f3-472a-b7c0-4dc9fb4afb7a

## Description

To award a contract to ROL Solutions Ltd t/a GovMetric CX for the provision of Govmetrix CX customer feedback and citizen experience improvement platform via the CCS GCloud 14 framework for a period of 3 years with one option to extend for a further 12 months subject to performance and need\. Contract to commence 1st July 2026 to expire 30th June 2029\. Contract value £53,997\.00 \(excluding extension option\)\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/492d000b-2c98-4518-a014-6dfd8808536e-903968)