Contract award record
CO0169 Contact Centre and Telephony Services
Tender value £3,126,000
Notice details
- Published
- Category
- services
- Buyer region
- East of England
- Source
- View official notice
Public buyer and contract winner
Award value£2,840,053
- AwardedCompleted
- StartCurrent phase
- EndUpcoming
Work description
MS-certified, cloud-based, CCaaS (Contact Centre as a Service) solution for ECC's main contact centre (Contact Essex) and other contact centre instances.\r Inbound and outbound telephony calls via MS Teams (call charges).