# Unified Communications Services

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Competition &amp; Markets Authority](/buyers/competition-markets-authority-2/contract-awards)
- Contract winner: [GAMMA TELECOM LTD](/contract-winners/gamma-telecom/public-sector-contract-awards)
- Award value: £209,272
- Tender value: £209,272
- Award date: 16 December 2022
- Published: 9 January 2023
- Contract start: 19 December 2022
- Contract end: 18 December 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 102ec0ce-ccbf-4fd8-b757-ba45ecc650ca-604103
- OCID: ocds-b5fd17-bd3f63d5-7728-46ec-84ac-f32cab20c939

## Description

A modern Unified Communications system which incorporates telephony services into the Microsoft Teams environment\. The supplier will provide a solution that also includes contact centre services such as enhanced reporting and call recording\. The new solution will be fully integrated with Microsoft Teams and fully supports hybrid working\.

## Related contract awards

- [ITSM Tool 26\+](/contracts/ocds-b5fd17-e02c9723-6c09-498e-8d50-49a55527c037): COMPETITION AND MARKETS AUTHORITY
- [Nimbus Forensic Case Management](/contracts/ocds-b5fd17-85855169-6ce4-4d0c-8e66-16d98c915a1f): COMPETITION AND MARKETS AUTHORITY
- [CMA Internet &amp; Cloud Connectivity 2026](/contracts/ocds-b5fd17-33c827f4-c533-4ace-b2c3-0b2bb04e1867): COMPETITION AND MARKETS AUTHORITY
- [Gamma SIP, Internet and Operator Connect connectivity](/contracts/ocds-b5fd17-f1546e3d-83e0-48b4-b66c-9c6e36691360): National Audit Office
- [Operator Connect SIP Telephony Services \(EDC and SLDC\)](/contracts/ocds-b5fd17-e7cb4865-c2f7-4f1e-b4b4-532e1ceddd99): Westmorland and Furness Council
- [Provision of Fixed Line and Direct Routing Services to The DfE](/contracts/ocds-b5fd17-2317a01c-3513-4db6-b759-6a5f164dda2b): Department for Education

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/102ec0ce-ccbf-4fd8-b757-ba45ecc650ca-604103)
