# British Library Ticketing and Customer Journey Solution

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [British Library](/buyers/british-library/contract-awards)
- Tender value: £200,000
- Published: 21 September 2020
- Planned start: 1 April 2021
- Planned end: 31 March 2026
- Stage: open_tender
- Procurement category: services
- Notice ID: 040e96e5-a5e8-4965-86a6-92b78724c0e9-382204
- OCID: ocds-b5fd17-bd22d63a-e8c3-4a7d-b650-7803da64639d

## Description

The British Library is seeking a supplier to provide a ticketing solution that will help the British Library maximise revenue from all ticketing and Membership purchases and donations, whilst offering our customers a high-quality user journey and ensuring customer and transactional data is managed effectively\.

## Related contract awards

- [002092 Security Systems Maintenance](/contracts/ocds-b5fd17-b45df408-ab15-4620-9f40-3fa7d45502e9): British Library
- [British Library Security Systems Consultant](/contracts/ocds-b5fd17-a88c17fd-4f24-4cb4-a9f5-d3095c74c093): British Library
- [Supply of Library Management Systems & Associated Services](/contracts/ocds-b5fd17-909ea2ff-4c10-46be-8667-fcbed76924ff): THE BRITISH LIBRARY

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/040e96e5-a5e8-4965-86a6-92b78724c0e9-382204)