# Contact Centre Support & Maintenance Agreement

> A sourced UK public sector contract award published by LONDON BOROUGH OF NEWHAM.

## Key facts

- Buyer: [LONDON BOROUGH OF NEWHAM](/buyers/london-borough-of-newham/contract-awards)
- Supplier: [Cisilion Ltd](/suppliers/cisilion/public-sector-contract-awards)
- Award value: £87,570
- Tender value: £87,570
- Award date: 15 August 2022
- Published: 21 September 2022
- Contract start: 1 September 2022
- Contract end: 31 August 2023
- Stage: awarded
- Procurement category: services
- Notice ID: ec17d5d4-a2b5-46ba-a4f8-adb8aa79d8bc-573304
- OCID: ocds-b5fd17-bcea7c69-7bff-4aa7-86b0-62feaa632fc1

## Description

Contract for the support and maintenance of the Cisco Contact Centre solution for the \(LBN\)\.

## Related contract awards

- [Noise App Subscription](/contracts/ocds-b5fd17-ae6a13b4-787a-4ed0-acb6-6ced8ef454de) — LONDON BOROUGH OF NEWHAM
- [School Screener Software](/contracts/ocds-b5fd17-50ebbeb6-70e3-4229-b62a-b1a2f18d0b40) — LONDON BOROUGH OF NEWHAM
- [London Borough of Newham - supply and install of fire doors in tenanted properties\. Contract 2](/contracts/ocds-b5fd17-7b11df46-4f3b-4e62-99da-090f37a9d8d6) — LONDON BOROUGH OF NEWHAM
- [London Borough of Newham - supply and install of fire doors in tenanted properties\. Contract 1](/contracts/ocds-b5fd17-813673d9-687a-4312-a078-dc3268928228) — LONDON BOROUGH OF NEWHAM
- [Cisco Equipment Maintenance and Support and Optional Procurement of Cisco Hardware](/contracts/ocds-b5fd17-eec18104-0688-43f5-b4a9-23243cb93c99) — Leicestershire County Council
- [Cisco Meraki Switches and Licences Southbank - AWARD](/contracts/ocds-b5fd17-be37bdea-cb39-455d-9e2b-b7ef9559ea0a) — BFI
- [CISCO EA Renewal](/contracts/ocds-b5fd17-8887a570-acb1-4979-b1ae-4a4b4691d59e) — Middlesbrough Council
- [Live Auction - Supply of Cisco Meraki Network Switches and Licences - AWARD](/contracts/ocds-b5fd17-3b8aec5e-8fa6-4858-9105-9a63e917cd2c) — BFI
- [National Roads Telecommunications Service 3 \(NRTS3\) Independent Assurance Review](/contracts/ocds-b5fd17-4a336c05-e4fd-4530-86b6-b037c17f1acd) — National Highways Limited
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-63f8a7e1-2c91-4e8e-a7e9-fb3b7b757186) — East Sussex County Council
- [SEN20267-SEN-TAXI-Foxfields Academy](/contracts/ocds-b5fd17-67fcd688-9010-4f21-81ee-36209e1d89f8) — Leicestershire County Council
- [STH Learning Management System](/contracts/ocds-b5fd17-119e9904-7cb0-4b2c-bdcc-1ebc371033c8) — Sheffield Teaching Hospitals NHS Foundation Trust

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/ec17d5d4-a2b5-46ba-a4f8-adb8aa79d8bc-573304)