# Language Services \(Lot 6 Only\)

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Crown Commercial Service](/buyers/crown-commercial-service/contract-awards)
- Contract winner: [THE LANGUAGE SHOP LIMITED](/contract-winners/language-shop/public-sector-contract-awards)
- Award value: £3,000,000
- Tender value: £3,000,000
- Award date: 30 March 2021
- Published: 21 November 2023
- Contract start: 31 March 2021
- Contract end: 29 March 2025
- Stage: awarded
- Procurement category: services
- Notice ID: 1ee8fa0f-dfa4-4f53-a54d-b2c73c53ed61-700550
- OCID: ocds-b5fd17-bc3ffc66-d6e3-478f-8171-9966e83cec9f

## Description

The provision of a Quality Assurance Service for Buyers of the Framework\. This includes the provision of quality checks on the services provided by Suppliers on the Framework and any Interpreters/Translators used to deliver a Call Off Contract via the Framework\. The Services delivered under this Lot include: - Assessment of a recorded face to face booking \(audio or video\) - Assessment of a live booking in person \(Spoken & Non-Spoken\) - Assessment of a telephone interpretation - Assessment of a video interpretation \(Spoken & Non-Spoken\) - Assessment of Spoken/Non Spoken language Interpreter via Video Role Play - Assessment of translated documents - Assessment of transcriptions - Checking that the requirements in the booking have been met by the Supplier The Supplier awarded to the Quality Assurance Lot cannot be part of any of the other Lot to prevent conflict of interests arising\. Additional information: The start date of this Framework Agreement is 30/03/2021\. The expiry date of the Framework Agreement is 29/03/2025\. The framework will be established for 36 months, with the option to extend for 1 further period of 12 consecutive months, executed at the discretion of CCS\.

## Related contract awards

- [Construction Professional Services](/contracts/ocds-b5fd17-ef9d53d6-d412-4bf4-a5cc-856df493e69d): Crown Commercial Service
- [Audit and Assurance Services Two \(A&AS2\)](/contracts/ocds-b5fd17-134ddb7b-5d67-4256-819f-96af62f09e23): Crown Commercial Service
- [The Provision of Workday Licences](/contracts/ocds-b5fd17-bf5442b9-cd6a-45f9-8b27-72a80f29e560): Crown Commercial Service
- [Language Services Lot 4: Quality and Assurance](/contracts/ocds-b5fd17-d6f7267c-24f4-48bb-9a4d-5023abcb498a): Ministry of Justice
- [CNWL Interpretation Services](/contracts/ocds-b5fd17-7743f431-867a-456d-9424-b9cc89dcf21b): Central London Community Healthcare NHS Trust
- [Interpretation, Translation and Transcription Services](/contracts/ocds-b5fd17-d347709d-d925-4d43-82e9-b966cb2a72e3): LONDON BOROUGH OF NEWHAM

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/1ee8fa0f-dfa4-4f53-a54d-b2c73c53ed61-700550)