Information Management and Technology (Including Managed Service)

Requirements shall be separated into nine Lots which is then split into Sub-Lots and Baskets: (i) Lot 1 - Consultancy Sub-Lot 1.1 - IM&T Strategy Consultancy Sub-Lot 1.2 - IM&T Services Consultancy Sub-Lot 1.3 - IM&T Transformation Consultancy (ii) Lot 2 - Network Infrastructure Sub-Lot 2.1 - Data Access Sub-Lot 2.2 - Local Connectivity Sub-Lot 2.3 - Telephony Sub-Lot 2.4 - Mobile Voice and Data Services Sub-Lot 2.5 - Conferencing Sub-Lot 2.66 - Network Infrastructure Management (iii) Lot 3 - Hardware Sub-Lot 3.1 - IT Hardware Sub-Lot 3.2 - Hardware Asset Management (iv) Lot 4 - Software Sub-Lot 4.1 - General IT Software Sub-Lot 4.2 - Finance Software Sub-Lot 4.3 - Procurement Software Basket 1 - Sourcing Basket 2 - Contract Management Basket 3 - Supplier Management Basket 4 - Content Management Basket 5 - Spend Analysis Basket 6 - Procure-to-Pay Basket 7 - Multiple Module Offering Sub-Lot 4.4 - Project Management Software Sub-Lot 4.5 - Informatics and Reporting Sub-Lot 4.6 - CRM/Portal, Website and Intranet Basket 1 - Health CRM/Portal Basket 2 - Community/Public Sector CRM/Portal Basket 3 - Customer Service/Contact Centre CRM/Portal Basket 4 - Website Basket 5 - Intranet Sub-Lot 4.7 - Innovation Basket 1 - Robotic Process Automation (RPA) Basket 2 - Chatbot Basket 3 - Artificial Intelligence (AI) Basket 4 - Blockchain Sub-Lot 4.8 - Advance Pay Solutions Sub-Lot 4.9 - Software Asset Management

(v) Lot 5 - Cybersecurity Sub-Lot 5.1 - Information Assurance Solutions Sub-Lot 5.2 - National Cyber Security Centre Accredited Services Sub-Lot 5.3 - Security Management Services (vi) Lot 6 - Hosting Sub-Lot 6.1 - Hosting as a Service Sub-Lot 6.2 - Cloud as a Utility (vii) Lot 7 - Operational Services Sub-Lot 7.1 - Help Desk Services Sub-Lot 7.2 - Device Management Services Sub-Lot 7.3 - Data Management & Data Warehouse Services Sub-Lot 7.4 - Server & Storage Infrastructure (viii) Lot 8 - Interoperability and Interfacing Complete Interoperability and Interfacing (ix) Lot 9 - IT Managed Service Complete IM&T Managed Services Provision