# Out of Hours Call Handling Service

> A sourced UK public sector contract award published by WEST KENT HOUSING ASSOCIATION.

## Key facts

- Buyer: [WEST KENT HOUSING ASSOCIATION](/buyers/west-kent-housing-association/contract-awards)
- Supplier: [Careium UK Limited](/suppliers/careium-uk/public-sector-contract-awards)
- Award value: £17,700
- Tender value: £17,700
- Award date: 10 December 2025
- Published: 15 December 2025
- Contract start: 15 December 2025
- Contract end: 14 December 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 32ff64f0-7052-44d4-a0b0-30b6626e560c-875960
- OCID: ocds-b5fd17-bb20f0c6-f0a8-46e9-ac64-991feada1eae

## Description

\*This is for information only, as the contract has been awarded\* West Kent Housing Association requires a supply partner for the provision of an out of hours call handling service\. This will be a direct award call-off from the National Framework Partnership "Out of Hours Call Handling and Social Media Monitoring Framework"\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/32ff64f0-7052-44d4-a0b0-30b6626e560c-875960)