Account Based Back Office for Travel (ABBOT) Services

TfN is a sub-national transport body working in partnership with transport operators, local transport authorities (LTAs) and the Department of Transport (DfT) on its Integrated and Smart Travel (IST) Programme to deliver a multi-operator, multi-modal account-based ticketing solution. Central to the programme's proposition is the Account-Based Back Office for Travel (ABBOT), the shared 'back office' to be used by third party operators. ABBOT will collect information on all trips (across multiple operators and modes initially in the North with potential of a national scope exc. London), reconstruct journeys, charge the best price for the completed journeys and disburse revenue appropriately to Transport Operators/ LTAs. This Contract Notice covers the procurement of 2 lots to deliver the ABBOT managed services which include the design, build and run of the service and a pre-paid account solution.