# Victim Satisfaction Survey Award

> A sourced UK public sector contract award published by Hampshire Constabulary.

## Key facts

- Buyer: [Hampshire Constabulary](/buyers/hampshire-constabulary/contract-awards)
- Supplier: ROL Solutions Ltd t/a GovMetric
- Award value: £28,992
- Tender value: £86,976
- Award date: 10 June 2024
- Published: 7 October 2024
- Contract start: 30 June 2024
- Contract end: 29 June 2025
- Stage: awarded
- Procurement category: services
- Notice ID: 1c9fd289-8ec5-44eb-8c5d-cba9ce78a64f-791476
- OCID: ocds-b5fd17-ba7d1f1b-d688-4ca3-be15-8d08ab1c191b

## Description

A service for gathering victim customer feedback\. Victim experience management platform for surveys and insights with bespoke taxonomy for Smart-Text Analytics functionality\. The call off contract is for 12 months with 2 x 12 months extension options\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/1c9fd289-8ec5-44eb-8c5d-cba9ce78a64f-791476)
