# Microsoft Unified Support

> A sourced UK public-sector contract award published by DfTc - Department for Transport.

## Key facts

- Public buyer: [DfTc - Department for Transport](/buyers/dftc-department-for-transport/contract-awards)
- Contract winner: [Microsoft Limited](/contract-winners/microsoft/public-sector-contract-awards)
- Award value: £249,204
- Tender value: £249,204
- Award date: 20 September 2024
- Published: 23 September 2024
- Contract start: 25 September 2024
- Contract end: 24 September 2025
- Stage: awarded
- Procurement category: services
- Notice ID: ed0d4911-e3e9-4221-8647-72fa24c86a35-787425
- OCID: ocds-b5fd17-ba68365d-d39e-449b-8ab0-d182b7557eb7

## Description

Annual Support Contract\. Renewal of Microsoft Premium Support contract\.This is an annual support contract which covers all Microsoft software and provides us with access to the Microsoft technical resources to resolve any reactive issues and pro-actively manage our Microsoft estate\. Which also provides us with training and knowledge \(chalk and talk is one of them\)\. Which comes under our proactive services\. This also gives us Problem Resolution Support - where we feel Microsoft product has caused a problem - onsite support is given and escalation assistance\.

## Related contract awards

- [Strategic Department Review Support](/contracts/ocds-b5fd17-2682a71d-6c1a-4ec0-9e5b-69f2fdc7627b): DfTc - Department for Transport
- [THRE0063 RSG Specialist Advisor](/contracts/ocds-b5fd17-a6d1372b-2a04-401f-8459-d9cc562a78ae): DfTc - Department for Transport
- [THRE0048 Professional Correspondence Writers](/contracts/ocds-b5fd17-5f04c234-8ad0-4cb6-82a9-43f590bd89d2): DfTc - Department for Transport
- [CWC26020 - Microsoft Unified Support](/contracts/ocds-b5fd17-83855fd7-0a47-4f8b-8a3b-d1dcbb731fbd): Wolverhampton City Council
- [Provision of Microsoft Unified Support - PS6566](/contracts/ocds-b5fd17-8b5d6e63-5a2b-4b68-810d-6b850d9f170f): DVLA - Driver & Vehicle Licensing Agency
- [P824 - RM1557\.14 - Microsoft Unified Support Agreement](/contracts/ocds-b5fd17-3703a2d3-bf6b-4e22-b746-b1f3e3cdfb17): Westminster City Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/ed0d4911-e3e9-4221-8647-72fa24c86a35-787425)