# Customer Experience Survey

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Department for Work and Pensions](/buyers/department-for-work-and-pensions/contract-awards)
- Contract winner: [IFF Research Ltd](/contract-winners/iff-research/public-sector-contract-awards)
- Award value: £2,090,698
- Tender value: £2,090,698
- Award date: 29 May 2025
- Published: 30 May 2025
- Contract start: 29 May 2025
- Contract end: 30 May 2028
- Stage: awarded
- Procurement category: services
- Notice ID: e9c741ae-0d28-43fe-80ea-42756bf66dd9-847511
- OCID: ocds-b5fd17-b9bb8b4a-bddf-49a0-bf47-30b32731f3a3

## Description

Contract award notice

## Related contract awards

- [Independent Review of Operational Contract Management \(OCM\)](/contracts/ocds-b5fd17-5bcc951a-1cb2-486c-b803-6feccf2b651d): Department for Work and Pensions
- [Laptop Device Call Off 2026](/contracts/ocds-b5fd17-29e6bc84-f6d7-49d4-b0f9-5b33db9776b1): Department for Work and Pensions
- [Workplace Services - Security Guarding](/contracts/ocds-b5fd17-dbf08388-854d-42f1-8044-b1023c5d750e): Department For Work and Pensions
- [Employer Skills Survey 2026/2028 \(con\_31795\)](/contracts/ocds-b5fd17-8783ec87-529c-43c6-b0b1-6dae21b966a9): Department for Education
- [Reducing Parental Conflict - National Offer User research](/contracts/ocds-b5fd17-5be04410-9ca0-45d9-9859-319a9bef3ec1): IFF Research Limited
- [Later Life Mortgages Market Study Quantitative Consumer Research](/contracts/ocds-b5fd17-84e03565-943a-4982-9fc7-69902aa8258a): FCA

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/e9c741ae-0d28-43fe-80ea-42756bf66dd9-847511)