# Independent Health Complaints Advocacy

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: North Yorkshire County Council
- Contract winner: [Cloverleaf Advocacy 2000 Ltd](/contract-winners/cloverleaf-advocacy-2000/public-sector-contract-awards)
- Award value: £511,810
- Tender value: £511,810
- Award date: 17 January 2017
- Published: 23 January 2017
- Contract start: 1 April 2017
- Contract end: 31 March 2021
- Stage: awarded
- Procurement category: services
- Notice ID: ef23e297-8900-4fa8-8906-e44e05624c83-123886
- OCID: ocds-b5fd17-b9aa8521-7a41-4198-a84c-4beabc605a86

## Description

The Authority is awarding a contract for an Independent Health Complaints Advocacy\. This is a vital component of the local NHS complaints system\. It supports people who, for a wide range of reasons, find it difficult to navigate the complaints system themselves\. Independent advocacy helps people to speak up,supports a person to express their views, have these taken seriously and achieve personal outcomes\. Further information is contained within the specification\. The contract duration will be for an initial period of 2 years; the Authority will have the power to extend thecontract for up to 2 years exercisable by yearly extensions\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/ef23e297-8900-4fa8-8906-e44e05624c83-123886)