# PAN1777 - Leisure Services - Customer Service Training Partner

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Leicester City Council](/buyers/leicester-city-council/contract-awards)
- Contract winner: Inspiring Change Consultancy Limited
- Award value: £14,500
- Award date: 15 February 2018
- Published: 8 March 2018
- Contract start: 7 March 2018
- Contract end: 7 March 2019
- Stage: awarded
- Procurement category: services
- Notice ID: 1bc9bd97-0453-44cf-af05-0f66b5ca114d-204245
- OCID: ocds-b5fd17-b5a41658-1260-4542-accd-f82e8437d171

## Description

Leicester City Council Public Health team, wished to procure a Customer Service Training Partner, to deliver training to three groups of staff\. The training will help staff understand the core swimming services the Service has to offer and support them to ensure they are confident in managing the sales process around swimming lessons, swim only memberships and general casual swimming\. This will be for 2 of the 7 leisure centres Leicester City Council's Sports Services manage\.

## Related contract awards

- [37462 TIGERS HOUSE](/contracts/ocds-b5fd17-9db14217-d5d8-4962-972e-10c743ed460f): Leicester City Council
- [37453 - LEICESTER COLLEGE](/contracts/ocds-b5fd17-cea8bb0a-d00e-40b9-a856-dc88505aa32d): Leicester City Council
- [37433 OAKWOOD](/contracts/ocds-b5fd17-6930e0dd-9327-46a8-87b3-fb1f7ef235d3): Leicester City Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/1bc9bd97-0453-44cf-af05-0f66b5ca114d-204245)