# ICT Service Design Review

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [London Borough of Merton](/buyers/london-borough-of-merton/contract-awards)
- Contract winner: [Agilisys Limited](/contract-winners/agilisys/public-sector-contract-awards)
- Award value: £40,000
- Tender value: £40,000
- Award date: 16 September 2020
- Published: 16 September 2020
- Contract start: 1 October 2020
- Contract end: 31 March 2021
- Stage: awarded
- Procurement category: services
- Notice ID: 96ed03df-296a-4057-9fe5-9eccfd0f7030-381546
- OCID: ocds-b5fd17-b56377f1-47b9-49c5-825d-e762fbb3669b

## Description

Review ICT Service Delivery and produce a strategic improvement plan\.\\r \\r The scope of work includes a requirement to undertake an initial review and assessment of the current IT architecture, existing service capacity and capabilities that are currently in place, and then provide recommendations on a future strategy for the service based on the findings\.\\r The work shall be carried out in three phases:\\r \\r 1\. Discovery\\r 1a\. Architecture\\r 1b\. Project & commercial\\r 2\. Business capability mapping\\r 3\. Review and report creation

## Related contract awards

- [Transformation Programme](/contracts/ocds-b5fd17-a8bf687c-181c-48ac-a523-15f7dac736fb): London Borough of Merton
- [Wifi Additional Requirement](/contracts/ocds-b5fd17-f78d8370-ed0f-4b1d-99a1-8dc02a5271a0): London Borough of Merton
- [CANNIZARO TOILET BLOCK REFURBISHMENT](/contracts/ocds-b5fd17-630b5da1-315a-4303-8e37-0f99fb984b19): London Borough of Merton
- [Contract Award- Provision and management of IT service desk](/contracts/ocds-b5fd17-bf3c63c6-a2c2-4024-84de-c04b90ec7e94): Royal Borough of Kensington and Chelsea
- [Data Platform Modernisation \(Programme Ocean - Technology Workstream\)](/contracts/ocds-b5fd17-e5160bdf-3f9f-48fd-8fcd-7d8502f73f4c): O F W A T
- [Agilisys Managed Service Contract](/contracts/ocds-b5fd17-ecc11f0b-bb5e-4dca-8f50-576c2dbfb131): Sefton Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/96ed03df-296a-4057-9fe5-9eccfd0f7030-381546)