Merchant Acquiring Services

Gravesham Borough Council is undertaking a review of its current merchant acquiring arrangements and through this Invitation to Tender ("ITT") is inviting potential service providers to tender for a new contract to commence from April 1st, 2019 for an initial period of 3 years with the option to renew for a further 2 years on a 1 + 1 year basis.

Annual renewals will be at the discretion of the Council once the initial contract period has expired. The Council may decide, however, not to renew the contract after the initial period, and to retender for the services required.

Clearly, the priority is the successful delivery of the Services described in this ITT. The Council considers, however, that the implementation of new services provides an excellent opportunity to introduce change, and particularly the introduction of best market practices is seen as a key component of the tender. Tenderers are encouraged, therefore, to consider this requirement in formulating their response.