# Infreemation complaint and case management system

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Nottinghamshire County Council](/buyers/nottinghamshire-county-council/contract-awards)
- Contract winner: Digital Interactive
- Award value: £49,475
- Tender value: £49,475
- Award date: 7 September 2021
- Published: 7 September 2021
- Contract start: 9 September 2021
- Contract end: 8 September 2023
- Stage: awarded
- Procurement category: services
- Notice ID: eabe1e7f-8d79-4e88-972f-042014ed9809-466515
- OCID: ocds-b5fd17-b48301d2-4681-4a5e-a891-e59700aae90d

## Description

Cloud based software application for case management of complaints, FOI, EIR and SAR requests and

## Related contract awards

- [Pension Tracing Services](/contracts/ocds-b5fd17-b4a73541-8af5-416c-bfe0-6fa86d994c1d): Nottinghamshire County Council
- [Children's Social Care Service Procedures Manuals](/contracts/ocds-b5fd17-abcab7a6-7458-4e34-8f17-99a1d4161237): Nottinghamshire County Council
- [Gartner Research Services](/contracts/ocds-b5fd17-4aed33ff-170a-4860-86b4-ce819c1a94d6): Nottinghamshire County Council
- [Provision of Complaints System for Royal Borough of Kingston](/contracts/ocds-b5fd17-111f9fc1-b1cc-48cc-b50b-debc05adb575): The Royal Borough of Kingston upon Thames
- [P5822 Case Management Software](/contracts/ocds-b5fd17-b1f495f1-18d4-45a4-89e8-d9ad928b96fd): High Peak Borough Council & Staffordshire Moorlands District Council
- [Online cloud based solution for customer query management](/contracts/ocds-b5fd17-e44ab126-695e-44af-8f2f-41ac08cc0f70): West Sussex County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/eabe1e7f-8d79-4e88-972f-042014ed9809-466515)