# Provision of Online Consultation Services for NHS North East and North Cumbria ICB

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT](/buyers/nhs-south-central-and-west-commissioning-support-unit/contract-awards)
- Contract winner: [eConsult Health Ltd](/contract-winners/econsult-health/public-sector-contract-awards)
- Award value: £685,578
- Tender value: £685,578
- Award date: 12 September 2025
- Published: 5 December 2025
- Contract start: 1 October 2025
- Contract end: 31 March 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 75b441d9-e066-4a45-885b-6e0ccea6a68c-864838
- OCID: ocds-b5fd17-b35bb058-298b-4c5d-bbba-d038460bf507

## Description

The contract is awarded for an initial period of 6 months - £228,526\.16 exc\. VAT Option to extend for a further 12 months - £457,052\.31 exc\. VAT The NHS England National Commercial and Procurement Hub supported NHS North East and North Cumbria ICB to place a new contract for Online Consultation Services\. NHS North East and North Cumbria ICB's requirement is for a Online Consultation and Video Consultation tool\. The solution is required to meet the digital pathways capabilities that support Modernising General Practice \(MGP\)\. A call-off process from the CCS G-Cloud 14 Framework \(RM1557\.14\) Lot2: Cloud software was undertaken in accordance with the G-Cloud 14 buyers guide to identify the most suitable provider to deliver requirements\. The contract has been awarded to eConsult Health Ltd\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/75b441d9-e066-4a45-885b-6e0ccea6a68c-864838)