# Award of Framework Agreement for the Procurement of Court Reporting and Transcription \(CRT\) Services

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Ministry of Justice](/buyers/ministry-of-justice/contract-awards)
- Contract winner: Appen \(UK\) Ltd
- Award value: £22,093,699
- Tender value: £17,903,695
- Award date: 8 June 2023
- Published: 6 July 2023
- Contract start: 8 June 2023
- Contract end: 30 June 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 61457c57-5903-49f0-8e53-fc3986feda02-660472
- OCID: ocds-b5fd17-b2a89548-a76b-49b2-9b71-dd17f99f731a

## Description

The Ministry of Justice \(hereafter the Authority\) has awarded a Framework Agreement for the procurement of the following Court Reporting and Transcription Services \(CRT\) on behalf of HM Courts & Tribunals Service \(HMCTS\): a\. Off-site Transcription Services \(OTS\) which involves the Court recordings being sent to the relevant supplier where they produce the transcription services based on the contracted service level timeframe\. b\. Attendance-based Transcription Services \(ATS\) comprises stenographers or loggers attending the Court proceeding and then later producing the transcript to the contracted timescales\. c\. Real-time Transcription Services \(RTS\) involves temporarily supplying equipment and production of near-instantaneous transcriptions of proceedings on site\. The Information Assurance and Security requirements included: - Compliance against Cabinet Office standards for providing ICT services to Her Majesty's Government \(HMG\) or equivalent - All Her Majesty's Courts and Tribunals Service \(HMCTS\) data accessed, obtained or processed will not be processed or accessed from outside of the UK\.

## Related contract awards

- [Justice Futures Framework 2026](/contracts/ocds-b5fd17-849a18f7-3250-4770-a962-ce000bf2c56a): Ministry of Justice
- [Hardware Sourcing \(HS\) Contract](/contracts/ocds-b5fd17-31f877a9-093a-4301-82ed-c13d59b3208d): Ministry of Justice
- [con\_26721 - Finances, Benefits and Debt \(FBD\) in West Midlands Custody](/contracts/ocds-b5fd17-7dba09e7-9f1f-455e-8538-731c779bd589): Ministry of Justice

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/61457c57-5903-49f0-8e53-fc3986feda02-660472)