# Batch 3 Oyster Calls

> A sourced UK public sector contract award published by Transport for London.

## Key facts

- Buyer: [Transport for London](/buyers/transport-for-london/contract-awards)
- Supplier: Journeycall Limited
- Award value: £3,000,000
- Tender value: £3,000,000
- Award date: 1 May 2016
- Published: 18 November 2016
- Contract start: 1 May 2016
- Contract end: 1 April 2020
- Stage: awarded
- Procurement category: services
- Notice ID: dd164b05-2ccd-4e03-afdc-fafb2d0caa8c-97476
- OCID: ocds-b5fd17-b2579a48-adc9-11e6-9901-0019b9f3037b

## Description

TfL Contact Centre Framework

## Related contract awards

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- [Concessions Contact Handling Services](/contracts/ocds-b5fd17-ec370a4d-768b-4d1e-9946-7167cb89c107) — TRANSPORT FOR LONDON
- [Oyster Cards Contact Handling Services](/contracts/ocds-b5fd17-0919cfa7-e831-4c02-9ff6-617ffebe15f5) — TRANSPORT FOR LONDON
- [Oyster Cards Fulfilment Services](/contracts/ocds-b5fd17-05b52a43-617a-4d3f-826a-e106ade39c0c) — TRANSPORT FOR LONDON
- [SEN20267-SEN-TAXI-Foxfields Academy](/contracts/ocds-b5fd17-67fcd688-9010-4f21-81ee-36209e1d89f8) — Leicestershire County Council
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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/dd164b05-2ccd-4e03-afdc-fafb2d0caa8c-97476)
