# NHSE Customer Contact Centre

> A sourced UK public sector contract award published by NHS England.

## Key facts

- Buyer: [NHS England](/buyers/nhs-england/contract-awards)
- Supplier: [Puzzel Ltd](/suppliers/puzzel/public-sector-contract-awards)
- Award value: £42,235
- Tender value: £42,235
- Award date: 23 June 2025
- Published: 7 May 2026
- Contract start: 1 May 2025
- Contract end: 31 August 2025
- Stage: awarded
- Procurement category: goods
- Notice ID: aa293b55-afe4-493e-ad16-d87b4783da0f-896358
- OCID: ocds-b5fd17-b230f184-4b89-4b28-8be3-01e0efe511a8

## Description

NHSE Customer Contact Centre

## Related contract awards

- [Provision of a Master Vendor Service for Temporary Clinical Staff](/contracts/ocds-b5fd17-752b70f5-2826-4225-9ed6-62f16c7a2dc4) — NHS England
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- [Anti-Racism Framework for PEAD Programme - SBS Framework SBS10197](/contracts/ocds-b5fd17-7f1b604f-df54-45aa-8f6b-970db1a0d62d) — NHS England
- [NHP Supply Chain Intelligence Tool](/contracts/ocds-b5fd17-9fb2df9f-ca8c-4da0-9e3f-cb4968cec561) — NHS England
- [Single Telephony Solution for Customer Contact Centre and National Service Desk](/contracts/ocds-b5fd17-0720a4c4-0b1a-46ed-a5ad-0692b08f9c7d) — NHS England
- [Omnichannel Contact Centre Solution](/contracts/ocds-b5fd17-3a6a422e-dd80-4597-b3e8-3baecd7fe540) — Care Quality Commission
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- [Cloud Contact Centre Service G-cloud 11](/contracts/ocds-b5fd17-f236668f-78f1-4181-847e-cc1614582973) — OFSTED
- [Personal Safety Devices](/contracts/ocds-b5fd17-b5937a82-b5da-4133-9d6e-c86743c3abdf) — Watford Borough Council
- [Award Notice](/contracts/ocds-b5fd17-3f5b0cb4-c125-4cd0-826a-410fda533eb1) — CITY OF YORK COUNCIL
- [RA359860 - H0926 GPhC Practice Assessment](/contracts/ocds-b5fd17-44b167e7-d4a4-4596-84ac-f2c5b366c1bc) — NHS Wales Shared Services Partnership \(NWSSP\)
- [L3 Team Leader](/contracts/ocds-b5fd17-903bce2e-5b59-4353-8fea-0edd8966c2b2) — HAMPSHIRE COUNTY COUNCIL

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/aa293b55-afe4-493e-ad16-d87b4783da0f-896358)
