# DUD - Tenant & Resident Satisfaction Survey for Housing Services - AWARD

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: Black Country Business
- Contract winner: [Acuity Research & Practice](/contract-winners/acuity-research-practice/public-sector-contract-awards)
- Award value: £0
- Tender value: £20,000
- Award date: 15 November 2017
- Published: 14 December 2017
- Contract start: 1 November 2017
- Contract end: 31 March 2018
- Stage: awarded
- Procurement category: services
- Notice ID: 46d74029-e908-46b4-9bf5-5412652c4f40-187179
- OCID: ocds-b5fd17-b12572d0-3c94-4912-9b05-081a669db54a

## Description

Dudley MBC is inviting tenders for Star \(HouseMark\) Tenants and Residents Satisfaction Survey for Dudley MBC's Housing Services\. The purpose of this project is to carry out a satisfaction survey of tenants during 2017/18 to obtain information from our tenants about their assessment of the services we currently provide to identify areas for service improvement\. The information derived from the survey is intended to meet the requirements for benchmarking in accordance with HouseMark 'Star' Satisfaction Survey\.

## Related contract awards

- [DUD - Right to Buy Valuation Service - AWARD](/contracts/ocds-b5fd17-344d78c5-7d6e-4f01-a5ba-b1a393c2c85a): Black Country Business
- [DUD - The Provision of Major Adaptations and Housing Assistance Works \(Lots 1 to 15\) - AWARD](/contracts/ocds-b5fd17-aa37c8f0-4e87-46b3-a301-d381317476cf): Black Country Business
- [DUD - Central Heating & Boiler Replacement Contract - AWARD](/contracts/ocds-b5fd17-4adb1b48-3ccc-4efe-8722-d7b2615ce424): Black Country Business
- [Tenant Satisfaction Measures \(TSM\) Surveys - AWARD](/contracts/ocds-b5fd17-d014b7b6-f1be-4f50-9663-72ee1f494a91): Walsall Housing Group - e-Tendering System
- [East Suffolk Council Tenant Census](/contracts/ocds-b5fd17-6a8cb88b-39a4-4b49-9302-b6bd37f8012e): Suffolk Coastal District Council and Waveney District Council
- [Customer Transactional Surveys 2025](/contracts/ocds-b5fd17-c2696398-91ac-4af5-b8e7-04433a36db9f): WEST KENT HOUSING ASSOCIATION

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/46d74029-e908-46b4-9bf5-5412652c4f40-187179)