# Digital Customer Experience Platform

> A sourced UK public-sector contract award published by Somerset County Council.

## Key facts

- Public buyer: [Somerset County Council](/buyers/somerset-county-council/contract-awards)
- Contract winner: [GOSS INTERACTIVE LIMITED](/contract-winners/goss-interactive/public-sector-contract-awards)
- Award value: £400,000
- Tender value: £400,000
- Award date: 4 February 2020
- Published: 27 April 2020
- Contract start: 6 February 2020
- Contract end: 5 February 2022
- Stage: awarded
- Procurement category: services
- Notice ID: f65f217a-1f8a-4cb5-a6ad-e18f2633172f-355808
- OCID: ocds-b5fd17-b0dea826-517d-48cd-b5e4-ad020d0d33e7

## Description

A Digital Experience Platform \(DXP\) providing the technology to fully enable online digital customer interactions and to improve customer experience\.

## Related contract awards

- [GB-Taunton: TPPL Somerset Council HCC Lot 7 - Telematics for up to 600 x Units \(22070\)](/contracts/ocds-b5fd17-b44a651e-2245-48a9-ba7f-161e91b66ce2): Somerset County Council
- [GB-Taunton: TPPL Somerset Council NEPO HGV Lot 2 - 4 x 18t 4X4 Winter Gritting Vehicles \(17628\)](/contracts/ocds-b5fd17-19049bc6-aeb2-4566-9b48-49759f7d5995): Somerset County Council
- [Celebration Mile Public Realm Works \(Previously DN643148\)](/contracts/ocds-b5fd17-46be6085-acbf-43d6-9e42-5ca4bc70e619): Somerset County Council
- [Corporate Website and Intranet CMS Platform](/contracts/ocds-b5fd17-278a95f6-eb79-4df5-a026-595b0011b56e): Guildford Borough Council
- [To supply the Content Management System for South Ribble Council's website and sub sites\.](/contracts/ocds-b5fd17-afeb3a41-3ca9-49c3-a6d0-120600c5f09a): South Ribble Borough Council
- [Website and Content Management](/contracts/ocds-b5fd17-96418c97-6aec-4f54-be00-bed94e66b310): Fenland District Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/f65f217a-1f8a-4cb5-a6ad-e18f2633172f-355808)