# Civic Engagement Platform

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [ESSEX COUNTY COUNCIL](/buyers/essex-county-council/contract-awards)
- Contract winner: [Granicus Firmstep LTD](/contract-winners/granicus-firmstep/public-sector-contract-awards)
- Award value: £190,993
- Tender value: £190,993
- Award date: 19 February 2025
- Published: 16 July 2025
- Contract start: 24 June 2025
- Contract end: 23 June 2028
- Stage: awarded
- Procurement category: services
- Notice ID: 9f9e538c-40f7-47d3-b012-3e29f4558072-854664
- OCID: ocds-b5fd17-b0b9e31e-8ff2-4037-bf36-322de5e0790a

## Description

Civic engagement platform \(GovService\)- Awarded to Granicus- Firmstep ltd\. Granicus-Firmstep provides specialist, tailored professional services to support customers in the implementation of the govService Platform\. Services include: scoping, training, benchmarking, business analysis, process-redesign and integrations into any line-of-business system\. Granicus-Firmstep consultants also help customers drive channel shift and deliver efficient digital government services, through our extensive experience and skills\.

## Related contract awards

- [NDORS Booking System](/contracts/ocds-b5fd17-652764a5-9885-4560-87b1-3ad5260098b7): ESSEX COUNTY COUNCIL
- [Subscription Based Research Services](/contracts/ocds-b5fd17-f776f94c-afa5-4342-ada4-0d138edbd792): ESSEX COUNTY COUNCIL
- [CO0346 Employee Assistance Programme](/contracts/ocds-b5fd17-a93a9b88-f390-429a-afc6-5837332dd27e): Essex County Council
- [Granicus Forms Cloud-Based Platform for Communications, Citizen Engagement, Digital Services and Service Delivery](/contracts/ocds-b5fd17-13cc85c2-57b5-427f-8738-f536eeba4ce1): Epping Forest District Council
- [Granicus Forms Cloud-Based Platform for Communications, Citizen Engagement, Digital Services and Service Delivery](/contracts/ocds-b5fd17-b4964670-bfd3-4bea-b724-c77ea671f355): Epping Forest District Council
- [Public Consultation Software EngagementHQ](/contracts/ocds-b5fd17-7006a042-2d64-4ece-a7ce-c39af90e613d): Stroud District Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/9f9e538c-40f7-47d3-b012-3e29f4558072-854664)