# Customer Relationship Management \(CRM\) System for Lincolnshire Fire and Rescue \(LFR\)

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Lincolnshire County Council](/buyers/lincolnshire-county-council/contract-awards)
- Contract winner: [Softcat Plc](/contract-winners/softcat/public-sector-contract-awards)
- Award value: £0
- Award date: 25 August 2025
- Published: 20 January 2026
- Contract start: 1 September 2025
- Contract end: 31 August 2029
- Stage: awarded
- Procurement category: goods
- Notice ID: 1730723b-9f05-4e6e-b70e-4d7d76661568-879852
- OCID: ocds-b5fd17-b084bd16-c66e-4eb6-ae23-4dfaf183fc1b

## Description

Lincolnshire Fire and Rescue are looking to replace the current CRM system used primarily for Prevention and Protection functionality\.The system should offer the following high level functionality;- mobile working- customisable format- enhanced reporting

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/1730723b-9f05-4e6e-b70e-4d7d76661568-879852)