# 23-103A Unified Communications and Contact Centre

> A sourced UK public sector contract award published by Rotherham Metropolitan Borough Council.

## Key facts

- Buyer: [Rotherham Metropolitan Borough Council](/buyers/rotherham-metropolitan-borough-council/contract-awards)
- Supplier: RingCentral UK Ltd
- Award value: £1,980,000
- Tender value: £1,980,000
- Award date: 27 March 2024
- Published: 29 April 2024
- Contract start: 27 March 2024
- Contract end: 26 March 2029
- Stage: awarded
- Procurement category: goods
- Notice ID: 99821430-d6ee-4560-85be-ff0e7444ca7e-745651
- OCID: ocds-b5fd17-afeb13f9-2e5d-45ae-bf64-ed184f8f13fb

## Description

Direct award made to RingCentral UK Ltd via Crown Commercial Services \(CCS\); Network Services 3 \(RM6116\) framework for the initial period of 36-months from 27/03/2024 to 26/03/2027 plus 2 x 12-month optional extensions to 26/03/2029\.

## Related contract awards

- [Revenues and Benefits System](/contracts/ocds-b5fd17-1a857096-4c58-4f79-bec3-1c767bed6004) — Rotherham Metropolitan Borough Council
- [Provision of Accommodation with Support for Homeless Households \(RSAP\)](/contracts/ocds-b5fd17-11220f35-3ad9-4ee8-a7b0-e6b162ec1fa8) — Rotherham Metropolitan Borough Council
- [Catcliffe & Treeton Flood Alleviation Scheme \(Treeton Lane Bridge\) - 2 Stage Pre-Construction Services and Works](/contracts/ocds-b5fd17-444b6558-8602-4937-aad9-6ebcf635fb5b) — Rotherham Metropolitan Borough Council
- [Provision of Accommodation with Support for Homeless Households \(RSAP\)](/contracts/ocds-b5fd17-4f4cdf07-274a-45e1-8ea9-61b8e8530303) — Rotherham Metropolitan Borough Council
- [Cloud Based UC and CC Services for Hackney Council](/contracts/ocds-b5fd17-caf219cb-cebe-40a5-bfb8-ab6ce901cc07) — London Borough of Hackney
- [Chichester District Council: Corporate and Contact Centre telephone systems](/contracts/ocds-b5fd17-51bf1449-9147-41b1-b67b-492f430000c5) — Chichester District Council
- [Provision of unified communications - Telephony](/contracts/ocds-b5fd17-e3b77bea-565b-40c4-92bc-c3102e1f4fd4) — Thanet District Council
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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/99821430-d6ee-4560-85be-ff0e7444ca7e-745651)