# GB-Liverpool: Customer Helpdesk Software Services

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [The ACC Liverpool Group Limited](/buyers/the-acc-liverpool-group-limited/contract-awards)
- Contract winner: [Zendesk inc](/contract-winners/zendesk/public-sector-contract-awards)
- Award value: £99,850
- Tender value: £99,850
- Award date: 20 December 2022
- Published: 13 January 2023
- Contract start: 30 December 2022
- Contract end: 29 December 2025
- Stage: awarded
- Procurement category: services
- Notice ID: 860c85a0-a0ed-4ee6-9d83-638a6340a6b6-605377
- OCID: ocds-b5fd17-af6a6616-91af-434d-9d15-0dd6210f9f63

## Description

Customer Helpdesk Software Services

## Related contract awards

- [Event Security and Stewarding Services](/contracts/ocds-b5fd17-410eaf7a-1e71-4979-bcf0-1622429e3f0d): The ACC Liverpool Group Limited
- [The Provision of Lift and Escalator Services](/contracts/ocds-b5fd17-6d8ea84a-f4c5-44c9-9ba8-b3496b3f37ac): The ACC Liverpool Group Limited
- [GB-Liverpool: Brand Evolution Project](/contracts/ocds-b5fd17-2f03feaf-71c3-40ae-8cf3-b1df9d85a005): The ACC Liverpool Group Limited
- [Zendesk for Clearing](/contracts/ocds-b5fd17-4a95ee87-2150-496c-a0cc-e1e081e0183c): UNIVERSITY OF DERBY
- [Zendesk Licences \(2025\)](/contracts/ocds-b5fd17-c0226377-d50a-4299-9210-0d17a1291f87): Government Digital Service
- [Provision of Zendesk ITSM tool](/contracts/ocds-b5fd17-f6cd1bd0-5162-40f4-889a-94e5c1c6ca87): Crown Commercial Service

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/860c85a0-a0ed-4ee6-9d83-638a6340a6b6-605377)