# GB-Manchester: ACE 556 STA Live Chat System

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Arts Council England](/buyers/the-arts-council-england/contract-awards)
- Contract winner: LiveChat, Inc
- Award value: £11,500
- Tender value: £11,500
- Award date: 24 October 2023
- Published: 8 December 2023
- Contract start: 1 November 2023
- Contract end: 31 October 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 18f1571c-5335-436b-a823-d3862987e20a-705760
- OCID: ocds-b5fd17-ae9fe40e-e918-4c16-9ad1-2867e5be97d1

## Description

Platform used in Customer Services as one of the methods for people to contact ACE alongside phone and email\.

## Related contract awards

- [GB-Manchester: ACE 636 ITT - Collections Care Adviser to Government Indemnity Scheme](/contracts/ocds-b5fd17-f9c01a9e-57e1-431c-8eb9-d566eb33542f): Arts Council England
- [GB-Manchester: ACE 683 CCS - Senior Recruitment Campaign for Midlands Area Director](/contracts/ocds-b5fd17-c30f2424-3b82-4524-a8da-62399ff36313): Arts Council England
- [GB-Manchester: ACE 678 STA - Evaluation for the Artsmark & Teaching for Creativity Pilot Project](/contracts/ocds-b5fd17-58c7f4b6-0127-40f8-b06a-c48d71989f3a): Arts Council England
- [LiveChat Online Chat Service](/contracts/ocds-b5fd17-65dea972-412a-4858-ba22-4b02590fac5d): The National Archives

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/18f1571c-5335-436b-a823-d3862987e20a-705760)