# Single Number Interactive Voice Assistant - Phase 1

> A sourced UK public sector contract award published by North Yorkshire County Council.

## Key facts

- Buyer: North Yorkshire County Council
- Supplier: [Opus Business Systems Limited t/a Opus Telecoms](/suppliers/opus-telecoms/public-sector-contract-awards)
- Award value: £44,250
- Award date: 31 October 2022
- Published: 16 November 2022
- Contract start: 1 November 2022
- Contract end: 21 February 2023
- Stage: awarded
- Procurement category: goods
- Notice ID: 8e4bcb7d-29fa-422d-af9e-84bafa618208-590612
- OCID: ocds-b5fd17-ae820142-73a2-429e-85cb-ae09212dcf8b

## Description

Call Centre Ancillary Services - Phase 1

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/8e4bcb7d-29fa-422d-af9e-84bafa618208-590612)
