# Customer Information Consultancy - re-tender

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [WEST YORKSHIRE COMBINED AUTHORITY](/buyers/west-yorkshire-combined-authority/contract-awards)
- Contract winner: [Steer Davies Gleave](/contract-winners/steer-davies-gleave/public-sector-contract-awards)
- Award value: £46,188
- Tender value: £100,000
- Award date: 10 March 2017
- Published: 10 March 2017
- Contract start: 12 March 2017
- Contract end: 12 June 2017
- Stage: awarded
- Procurement category: services
- Notice ID: eed8deae-fee8-4e03-be5b-aec79ec0189f-135009
- OCID: ocds-b5fd17-ae477df6-1126-4513-a9e2-028a97df0989

## Description

Information and Smart Ticketing, part of Transport for the North, is now seeking a consultancy partner to help us to develop and expand our thinking for customer information across the north, and to produce a 5-year implementation plan including delivering on these key tasks: • Test, challenge and refine the Customer Proposition, particularly in relation to customer information • Set out a detailed 5-year implementation plan which will deliver the customer proposition for the North\. Invitation to tender documents must be downloaded from WYCA's e-tendering website https://in-tendhost\.co\.uk/westyorkshireca/aspx/Home\. Hover on and select, 'Tenders' followed by, 'Current' and, 'View Details'\. There is a registration process, if not already registered\. Log in to gain access to the project and invitation to tender documents\. Please note, it is not enough to simply click, 'Express Interest'; interested parties MUST log in and download the documents\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/eed8deae-fee8-4e03-be5b-aec79ec0189f-135009)