# BT1737- Automated Resident Engagement Platform

> A sourced UK public sector contract award published by Luton Council.

## Key facts

- Buyer: [Luton Council](/buyers/luton-council/contract-awards)
- Supplier: [Voicescape Limited](/suppliers/voicescape/public-sector-contract-awards)
- Award value: £25,000
- Tender value: £25,000
- Award date: 29 August 2024
- Published: 16 September 2024
- Contract start: 2 September 2024
- Contract end: 30 October 2025
- Stage: awarded
- Procurement category: services
- Notice ID: bd108746-5d9a-4908-bb36-d07dab249cb6-785576
- OCID: ocds-b5fd17-ac2c147a-de1a-461a-a49b-0fa89f0e6f0c

## Description

The use of an automated resident engagement platform for the purpose of collecting revenues and increasing collection rates

## Related contract awards

- [AT1528 Consultancy services for housing project](/contracts/ocds-b5fd17-58774582-e658-48a8-a051-b58682d3ad36) — Luton Council
- [AT1499 Supply of Education &amp; Skills MIS for Adult Learning](/contracts/ocds-b5fd17-d2b5fe49-5711-4770-8b8f-ec960e3008db) — Luton Council
- [BT1898 - Lifecycle Modelling Luton's Highway Pavement Network](/contracts/ocds-b5fd17-4d712516-b1d8-424d-9fad-b0b877c3c1fd) — Luton Council
- [AT1901 - Corporate Document Management](/contracts/ocds-b5fd17-f4b9462b-69b0-43dc-87b9-3b49a6e30ee6) — Luton Council
- [GB-Norwich: Income Analytics and Engagement service 2026](/contracts/ocds-b5fd17-32b9fcee-8453-423f-9bdc-86e7c60ebec6) — Flagship Housing Limited
- [GB-Norwich: This is an award against Gcloud 14 RM1557\.14 for Income Analytics and Engagement service 2026](/contracts/ocds-b5fd17-57a45bed-fff6-4816-8083-6a18b969ffaa) — Flagship Housing Limited
- [AT1366 - Automated Collection of Council Debt](/contracts/ocds-b5fd17-27e0d91c-f682-477d-b345-4924c01ca36e) — Luton Council
- [GB-Milton Keynes: Provision of Caseload Manager](/contracts/ocds-b5fd17-acd698b8-276c-4e3a-bf77-f462f2881043) — Amplius Living
- [SEN20231-SEN-TAXI-Brooksby Melton College](/contracts/ocds-b5fd17-08326797-d738-447c-9aa6-156a9505a094) — Leicestershire County Council
- [2026-08-07 09:00 - QBE959 Newmarket &amp; Gazeley to Riverwalk School, Bury St Edmunds - AWARD](/contracts/ocds-b5fd17-b8f51468-ddfc-4b13-b56e-af10669ad163) — Suffolk County Council Passenger Transport
- [QHL118 09:00 2026-09-01 Glemsford to WS Training, Haverhill - 4-seater vehicle required - AWARD](/contracts/ocds-b5fd17-97ec37c1-e8fe-4ab5-a737-0f93dfeabe48) — Suffolk County Council Passenger Transport
- [2025-097 Microsoft Enterprise Agreement &amp; Associated Services](/contracts/ocds-b5fd17-799c2c53-9c0f-44b7-a80c-04573ee782e9) — Ofgem

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/bd108746-5d9a-4908-bb36-d07dab249cb6-785576)
