Survey of Tenants and Residents (STAR) for Exeter City Council 2018

To undertake a HouseMark STAR sample survey of Exeter City Council Tenants. To then clean, verify, analyse and present the findings.

Additional information: As part of Exeter City Council's ongoing commitment to resident involvement and the improvement of services for all our customers, we have decided to complete the HouseMark STAR survey of our tenants and residents.

We require companies who are corporately affiliated with the Market Research Society and are looking for a quote to implement the Council's STAR survey from start to finish.

Exeter City Council will publicise the survey to residents in advance. Front line staff will be fully briefed and will answer any questions raised. Staff will also promote the survey when they speak to residents during home visits, a wide range of residents meetings and consultation events.