# Award of contract for contact centre software

> A sourced UK public sector contract award published by Blackburn With Darwen Borough Council.

## Key facts

- Buyer: [Blackburn With Darwen Borough Council](/buyers/blackburn-with-darwen-borough-council/contract-awards)
- Supplier: [Netcall Technology Limited](/suppliers/netcall-technology/public-sector-contract-awards)
- Award value: £232,995
- Tender value: £232,995
- Award date: 3 February 2025
- Published: 7 February 2025
- Contract start: 4 February 2025
- Contract end: 13 October 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 1dbbe610-da7a-409c-aa04-9d87b7a9e6ed-824252
- OCID: ocds-b5fd17-ab1eea16-3ad9-4b6e-8d1e-0c725880f906

## Description

Award of contract for contact centre solution through NHS SBS Framework

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/1dbbe610-da7a-409c-aa04-9d87b7a9e6ed-824252)
