# CLOSED - Telephony Contact Centre System Replacement - South Norfolk District Council &amp; Broadland District Council

> A sourced UK public sector contract award published by Breckland District Council and South Holland District Council.

## Key facts

- Buyer: Breckland District Council and South Holland District Council
- Published: 16 June 2023
- Contract start: 2 August 2023
- Contract end: 31 October 2026
- Stage: open_tender
- Procurement category: services
- Notice ID: fc2ac4c7-1422-4c75-a318-5f37724e9d22-654431
- OCID: ocds-b5fd17-ab120845-85ab-424c-b71e-23efb0e49a1c

## Description

You are invited to tender for the provision, maintenance and support of our contact centre telephone system for South Norfolk Council and Broadland District Council \("The Councils\) Procurement Ref: 165/SN/22\. The tender will be in the form of a further competition in accordance with Crown Commercial Service's \(CCS\) procurement framework RM3808 Lot 4\. The contract will be awarded in accordance with the framework documentation\. Additional information: Is a Recurrent Procurement Type? : No

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/fc2ac4c7-1422-4c75-a318-5f37724e9d22-654431)
