# Talkative Enterprise Platform Licence - Direct Award via CCS RM6116

> A sourced UK public sector contract award published by Durham County Council.

## Key facts

- Buyer: [Durham County Council](/buyers/durham-county-council/contract-awards)
- Supplier: [Maintel Europe Limited](/suppliers/maintel-europe/public-sector-contract-awards)
- Award value: £26,700
- Award date: 15 May 2025
- Published: 5 June 2025
- Contract start: 22 May 2025
- Contract end: 21 May 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 09c612f3-cdaf-4f80-8214-dba68d2f8299-848333
- OCID: ocds-b5fd17-a940df44-524b-4be8-b960-7ba9569b4938

## Description

Renewal of annual Talkative enterprise licence to allow Customer Service and frontline digital interactivity to continue for DCC customers\. In order to ensure continuity with the existing infrastructure, a direct award via CCS has been identified as the preferred RtM\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/09c612f3-cdaf-4f80-8214-dba68d2f8299-848333)