Provision of Healthwatch Barnsley

Barnsley Metropolitan Borough Council (the Council) is looking to commission a contract for the provision of Healthwatch Barnsley. Healthwatch is the independent consumer champion for health and social care. Healthwatch should be the voice of the community and aim to influence services in direct response to feedback from local people. Healthwatch Barnsley will also act as a signposting service to local people with regards to their health and social care choices.

Healthwatch Barnsley must be highly visible and easily accessible to all individuals within the Barnsley borough. They will be represented on a number of strategic groups e.g. Barnsley Health and Wellbeing Board, and the Integrated Care Delivery Board/Partnership and as part of the South Yorkshire Integrated Care System, to influence key decisions and offer direct representation of the local community.

The service must be dynamic and responsive, not only representing the local population, but also linking them to health and social care providers. The Provider must take steps to embed the service so that it is an integral part of the health and social care landscape and be valued by residents and professionals alike.