# Microsoft Unified Support

> A sourced UK public-sector contract award published by CPS.

## Key facts

- Public buyer: [CPS](/buyers/cps/contract-awards)
- Contract winner: [Microsoft Ltd](/contract-winners/microsoft/public-sector-contract-awards)
- Award value: £674,484
- Tender value: £674,484
- Award date: 23 August 2024
- Published: 28 August 2024
- Contract start: 1 September 2024
- Contract end: 31 August 2027
- Stage: awarded
- Procurement category: services
- Notice ID: b8385522-da25-47d4-ba02-82bd02e946df-780917
- OCID: ocds-b5fd17-a3de3a7b-3de8-4310-94bf-380683b9463c

## Description

Microsoft Unified Support is a business-critical software system\. The CPS relies on several critical services provided through Microsoft software and solutions\. This includes cloud infrastructure for shared drives and casework tools, device management, video conferencing, telephony, email and other productivity and collaboration tools\. As with any software, at an enterprise level, a support agreement is required\. Microsoft Unified Support is a flexible service that provides access to Microsoft experts, tools, and best practices to help get the most out of our Microsoft products and services\. Whether we need technical assistance, proactive guidance, or strategic advice, Microsoft Unified Support delivers the required support tailored to specific scenarios\.

## Related contract awards

- [PR 2026 019 Provision of ERP, HCM and Guided Learning Contract](/contracts/ocds-b5fd17-0fce25bc-2bdd-4463-8298-c863a450bdd3): CPS
- [PR 2023 151 Provision of End User Devices and Supporting Services](/contracts/ocds-b5fd17-5881b086-57d4-43a2-ad19-d5f7b9d1089b): CPS
- [Provision of DX Courier Services](/contracts/ocds-b5fd17-81f2da03-4461-4583-b297-b3ddf2b9a25a): CPS
- [Microsoft Unified Support](/contracts/ocds-b5fd17-dced6dc0-7c71-4a15-b7cc-918113e44e26): Royal Borough of Kensington and Chelsea
- [Microsoft Unified Support 2026](/contracts/ocds-b5fd17-6f0ae226-6b5d-419b-b73d-1f2feef1c48c): DVSA - Driver and Vehicle Standards Agency
- [Homes England - MS Unified Support \(RM1557\.14 G-Cloud14 Lot 3\)](/contracts/ocds-b5fd17-3d035abc-8d0e-49de-9091-0da478647434): Homes England \(the name adopted by the Homes and Communities Agency\)

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/b8385522-da25-47d4-ba02-82bd02e946df-780917)