# Online Calling Solution

> A sourced UK public sector contract award published by H M Revenue &amp; Customs.

## Key facts

- Buyer: [H M Revenue &amp; Customs](/buyers/h-m-revenue-customs/contract-awards)
- Supplier: [GAMMA TELECOM LTD](/suppliers/gamma-telecom/public-sector-contract-awards)
- Award value: £3,518,000
- Tender value: £3,518,000
- Award date: 15 August 2023
- Published: 13 September 2023
- Contract start: 15 April 2024
- Contract end: 14 April 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 06330c19-e9f6-41b1-b8e8-3d08857a25fd-678406
- OCID: ocds-b5fd17-a39f00e9-355f-4083-a6f3-194d48d8badc

## Description

This contract is for the provision of an online calling solution to enable users to make and receive phone calls to and from the external telephone network, as well as continue to be able to make internal calls\. Call Off from Crown Commercial Services Framework Agreement RM3808\. Contract term is three years and includes the option to extend for two individual periods of 12 months if required\. \(3\+1\+1\)\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/06330c19-e9f6-41b1-b8e8-3d08857a25fd-678406)
