# Estates Management Systems \(MERLIN\)

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [H M REVENUE & CUSTOMS](/buyers/h-m-revenue-customs/contract-awards)
- Contract winner: [Concerto Support Services Ltd](/contract-winners/concerto-support-services/public-sector-contract-awards)
- Award value: £120,000
- Tender value: £161,200
- Award date: 15 December 2025
- Published: 13 March 2026
- Contract start: 26 January 2026
- Contract end: 25 January 2029
- Stage: awarded
- Procurement category: services
- Notice ID: fdc61c4b-c3a0-4c2b-9a26-f90abe6f4fe6-888457
- OCID: ocds-b5fd17-a3740246-8b67-4840-a254-fcca8957063e

## Description

Web-based lease and property management system enabling HMRC to manage its estate portfolio\. Supports tracking of leases, rent reviews, break clauses, terminations and properties\. Includes forward-looking alerts, document storage, reporting and user-role control via Single Sign-On, with SLA-backed support\.

## Related contract awards

- [Queensway House, East Kilbride - Multi Works Project - Main Works Contract](/contracts/ocds-b5fd17-702c4123-723f-4b50-ba2b-9f1b4ed85ca4): H M REVENUE & CUSTOMS
- [Payments Tracing](/contracts/ocds-b5fd17-0a68b758-e05c-4252-9cde-f8bb31a14c22): H M REVENUE & CUSTOMS
- [R&RM Identity Fraud Prevention and FPC Delivery Support](/contracts/ocds-b5fd17-5634b244-4dd0-4c9e-8898-cef8b30191ee): H M REVENUE & CUSTOMS
- [Asset Management System for Property Services](/contracts/ocds-b5fd17-e71892a5-9267-44ff-888b-d41b8c3b6663): Enfield Council
- [CP2735-25 Supply of an Integrated Workplace Management Solution for DCC Property Management](/contracts/ocds-b5fd17-be5b714e-a749-4057-8316-85c00fba6d24): Devon County Council
- [Concerto Integrated Workplace Management Solution](/contracts/ocds-b5fd17-ac33ad85-e612-4b5a-b350-6ad6b1f9f450): Nottinghamshire County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/fdc61c4b-c3a0-4c2b-9a26-f90abe6f4fe6-888457)