# Call-2-Collect Automated Dialling Platform & Communication Service

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Your Homes Newcastle Ltd](/buyers/your-homes-newcastle-ltd/contract-awards)
- Contract winner: [VOICESCAPE LIMITED](/contract-winners/voicescape/public-sector-contract-awards)
- Award value: £119,400
- Tender value: £120,000
- Award date: 31 August 2023
- Published: 4 October 2023
- Contract start: 1 September 2023
- Contract end: 31 August 2024
- Stage: awarded
- Procurement category: services
- Notice ID: f48e3e03-cd61-4c6b-b84f-da26f147c5cb-685888
- OCID: ocds-b5fd17-a35886a6-88a2-40ab-a2f1-40e7ebf925bf

## Description

Annual Support & Maintenance Renewal - \(Call-2-Collect Platform & Automated Dialler Communication Service\) - The Call-2-Service Platform is the base operating layer for all of HC's communication services\. It provides outbound and inbound capabilities for voice, text and email messaging\. It can provide for voice services to be delivered in a range of languages and is completely scalable to cater for peak periods\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/f48e3e03-cd61-4c6b-b84f-da26f147c5cb-685888)