Contract award record
Customer Performance Measurement Framework
Tender value £92,323
Notice details
- Published
- Category
- services
- Buyer region
- West Midlands
- Source
- View official notice
Public buyer and contract winner
Award value£92,323
- AwardedCompleted
- StartCompleted
- EndCompleted
Work description
This task will provide consultant support to implement the Customer Performance Measurement Framework; providing advice and support so that Highways England can start collating, analysing and reporting data in order to provide effective measurement of customer experience.