Contract award record
ServiceNow Application Support - AWARD
Tender value £1
Notice details
- Published
- Category
- services
- Buyer region
- West Midlands
- Source
- View official notice
Public buyer and contract winner
Award value£0
- StartCompleted
- AwardedCompleted
- EndCompleted
Work description
The University of Warwick has a requirement to purchase application support for the Cloud-based ServiceNow application.
The successful supplier will be a Global, Preferred or Master Solutions ServiceNow partner and an authorised ServiceNow License reseller.
The requirement includes: -The provision of a dedicated ServiceNow specialist on-site for 2 days per week -Remote Support / Managed Service in respect of systems monitoring and maintenance during core hours only (9am to 5:30pm UK time, excluding Public Holidays). -Ad hoc support for Annual upgrades and development work.