# Award Notice - Contact centre services

> A sourced UK public sector contract award published by Companies House.

## Key facts

- Buyer: [Companies House](/buyers/companies-house/contract-awards)
- Supplier: [Serco Limited](/suppliers/serco/public-sector-contract-awards)
- Award value: £23,831,000
- Tender value: £23,831,000
- Award date: 21 July 2025
- Published: 27 February 2026
- Contract start: 17 July 2025
- Contract end: 17 November 2028
- Stage: awarded
- Procurement category: services
- Notice ID: 93aace33-505d-44ed-af5b-59c131783d98-886453
- OCID: ocds-b5fd17-a13eee16-04c9-4c7c-9d7b-88510ae21dc1

## Description

Companies House has awarded a contract for contact centre services via a further competition against framework RM6181 Lot 1\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/93aace33-505d-44ed-af5b-59c131783d98-886453)
