# RHUL-25006 Provision of a Service Excellence \(Customer Service\) Training Programme for University Managers and Staff

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Royal Holloway and Bedford New College](/buyers/royal-holloway-and-bedford-new-college/contract-awards)
- Published: 9 October 2024
- Planned start: 15 January 2025
- Planned end: 14 January 2030
- Stage: open_tender
- Procurement category: services
- Notice ID: 4914bce7-d2a8-4ebb-bd77-eebcc58e576f-792478
- OCID: ocds-b5fd17-a0951bc7-2f28-4e0c-bc1b-fffbf3b04666

## Description

Royal Holloway, University of London is seeking to appoint a supplier for the development and delivery of a Service Excellence \(Customer Service\) Training Programme for University Managers and Staff for an initial term of three years which may be extended by a further one plus one year period\(s\)\. Please see ITT documentation for further details\. PLEASE NOTE THAT: individual courses are scheduled on the basis of staff demand and budget availability, and the University does not guarantee any volume of business\. Estimated value of services £0 - £150k

## Related contract awards

- [RHUL-26143 Procurement of Furniture for the Hub](/contracts/ocds-b5fd17-a49e143d-7ceb-4a43-8877-14a9c38254d9): Royal Holloway and Bedford New College
- [RHUL-26035 EBSCO Library Library Stock Publications](/contracts/ocds-b5fd17-6987d880-7e34-4613-9f15-d057ab96e1b1): Royal Holloway and Bedford New College
- [RHUL-26133 VMware Licensing Renewal](/contracts/ocds-b5fd17-c5af0560-3296-48f3-a99c-20dad4f9b863): Royal Holloway and Bedford New College

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/4914bce7-d2a8-4ebb-bd77-eebcc58e576f-792478)