# Online Usability Tool

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [STUDENT LOANS COMPANY LIMITED](/buyers/student-loans-company-limited/contract-awards)
- Contract winner: Usertesting Technolgies
- Award value: £160,000
- Tender value: £160,000
- Award date: 6 December 2024
- Published: 16 December 2024
- Contract start: 23 January 2025
- Contract end: 22 January 2027
- Stage: awarded
- Procurement category: services
- Notice ID: fceebf69-917a-4d15-839c-00262b5851af-810932
- OCID: ocds-b5fd17-9eee1220-681c-48c6-95c6-3da8f42f1103

## Description

The online usability tool will allow the CX directorate to provide a more robust testing platform for our interaction and content designs to ensure that they are meeting customer needs before being deployed into development and made live, this not only aligns SLC to the CDDO service standards but also delivers value for money as designs can be iterated and tested quickly outside of a costly development environment, whilst providing in-depth quantitative and qualitative insights for UX designers\.

## Related contract awards

- [Pre Employment Screening](/contracts/ocds-b5fd17-b9bbb675-8670-474b-984e-7194e7b5c534): STUDENT LOANS COMPANY LIMITED
- [Digital Delivery Implementation - Agile](/contracts/ocds-b5fd17-0f4f5481-17e6-4457-96ba-6c70b2f0dc77): STUDENT LOANS COMPANY LIMITED
- [IBM Hardware and Software Maintenance](/contracts/ocds-b5fd17-a3aa6250-738d-4869-af31-7735e839207e): STUDENT LOANS COMPANY LIMITED
- [Research Tool - UserTesting](/contracts/ocds-b5fd17-a7787a94-b002-4d2a-a970-19ea8ad9088b): Department for Work and Pensions

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/fceebf69-917a-4d15-839c-00262b5851af-810932)